Shipping Policy

Got it! Here's a shipping policy tailored for a dropshipping store — without mentioning that it's dropshipping:

📦 Shipping Policy — Witchlight Crystals Co.

Processing Time
Orders are processed within 2–5 business days. Some specialty or made-to-order items may take longer depending on availability and demand.

Estimated Delivery Times

• Australia: 7–15 business days

• International: 10–25 business days
  Note: These are estimates and may vary depending on customs, location, and local delivery services.

Shipping Costs

• Free standard shipping on orders over $100 AUD (Australia only)

• Flat rate shipping: $9.95 AUD (applied at checkout)

• International shipping calculated at checkout based on location

Tracking Your Order
You’ll receive a tracking number via email once your order has shipped. Please allow a few days for tracking info to update after dispatch.

Multiple Items
Some items may ship separately depending on warehouse location or product type. You will receive individual tracking numbers if this happens.

Shipping Delays
While we work with reliable shipping partners, delays may occur due to high demand, customs clearance, or unforeseen circumstances. We appreciate your patience and understanding.

Missing or Damaged Orders
If your item arrives damaged or hasn’t arrived after 30 business days, contact us at [[email protected]]. We’ll investigate and offer a solution such as a replacement or refund where appropriate.

Customs & Duties (International Orders)
Customers are responsible for any customs or import fees incurred. We are not responsible for customs delays.